Privacy Policy

Effective Date: 6/15/2026
Company Name: Titan Sheet Metal
Website:https://titansheetmetal.com

Titan Sheet Metal respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a contact form, communicate with us, or opt in to receive email or text message communications from us.

By using our website or submitting information through our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide to Us

When you complete a contact form, request an estimate, ask for information, subscribe to communications, or otherwise contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Address or service location
  • Company name, if applicable
  • Details about your project, request, or inquiry
  • Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device, browser, and website activity, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring website or search engine
  • Clicks, form interactions, and other usage data
  • General location information derived from IP address

We may collect this information using cookies, pixels, analytics tools, tracking technologies, server logs, and similar technologies.

2. How We Use Information

We may use the information we collect for the following purposes:

  • To respond to your inquiries
  • To provide estimates, services, support, or requested information
  • To communicate with you about your request
  • To send email communications if you opt in
  • To send SMS/text message communications if you opt in
  • To improve our website, services, marketing, and user experience
  • To analyze website traffic and visitor behavior
  • To maintain website security and prevent fraud or abuse
  • To comply with legal, regulatory, and business obligations

3. Website Tracking, Cookies, and Analytics

Our website may use cookies, pixels, analytics platforms, advertising tools, and similar tracking technologies to help us understand how visitors use our website and to improve website performance, content, advertising, and user experience.

These tools may collect information such as your IP address, device type, browser type, pages visited, time on site, links clicked, and referring sources.

You may be able to disable cookies through your browser settings. However, disabling cookies may affect how certain website features function.

4. Contact Form Communications

Our website contact form may allow you to submit your name, email address, phone number, and other information. By submitting a contact form, you authorize us to use the information provided to respond to your request.

If the contact form includes optional opt-in selections for email or SMS communications, we will only use those communication methods for promotional or recurring communications if you have provided the applicable consent.

5. Email Communications

If you opt in to receive email communications from us, we may send you emails regarding our services, promotions, updates, reminders, estimates, appointments, or other information related to your request or our business.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly at sales@titansheetmetal.com.

6. SMS/Text Message Communications

If you opt in to receive SMS/text messages from Titan Sheet Metal, you agree to receive text messages from us at the mobile number you provided. These messages may include appointment reminders, project updates, service notifications, estimate follow-ups, promotional messages, marketing offers, or other communications related to our services.

Consent to receive SMS/text messages is not a condition of purchasing any goods or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. After you send STOP, we may send one confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS/text messages from us unless you opt in again.

For help, reply HELP or contact us at:

Phone: 817-682-6977
Email: sales@titansheetmetal.com
Website: https://titansheetmetal.com

When you provide your mobile phone number and opt in to receive SMS/text messages from Titan Sheet Metal, you are providing your consent for us to send SMS/text messages to that number using 10DLC or other approved messaging channels.

We maintain records of SMS consent, including the method, date, time, and source of opt-in where available. SMS opt-in consent must be provided directly by the individual receiving messages. We do not purchase, sell, rent, or trade SMS opt-in lists.

Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

All categories of data sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties except as necessary to provide SMS messaging services, comply with applicable law, or protect our rights.

8. Sharing of Information

We may share information with trusted service providers who help us operate our website, manage communications, provide customer support, process forms, host data, perform analytics, or deliver services on our behalf.

These service providers are only authorized to use information as necessary to provide services to us.

We may also disclose information when required by law, regulation, subpoena, court order, legal process, or government request, or when we believe disclosure is necessary to protect our rights, safety, customers, employees, or property.

We do not sell your personal information.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. However, no website, database, system, or method of transmission over the internet is completely secure. We cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, communicate with you, comply with legal obligations, resolve disputes, and enforce agreements.

SMS consent records may be retained as necessary to demonstrate compliance with applicable messaging rules, carrier requirements, and legal obligations.

11. Your Choices

You may request to update, correct, or delete certain personal information by contacting us at sales@titansheetmetal.com.

You may opt out of marketing emails by clicking the unsubscribe link in our emails.

You may opt out of SMS/text messages by replying STOP to any text message from us.

You may control cookies through your browser settings.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites. You should review the privacy policy of any third-party website you visit.

13. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Titan Sheet Metal
Address: 2420 Austin Rd, Richland Hills, TX 76118
Phone: 817-682-6977
Email: sales@titansheetmetal.com
Website: https://titansheetmetal.com